Privacy Policy
Our privacy policy was last updated on the 20th April 2025.
We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
For the purposes of this privacy policy:
- "We" means the vEFPS development team. vEFPS is a group of volunteers and does not constitute a registered organisation, charity or business.
- "Country" refers to the United Kingdom.
- "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- "Device" means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
- "Personal Data" is any information that relates to an identified or identifiable individual.
- "Service" refers to our Website and Web Application.
- "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- "Website" refers to any vEFPS website, accessible from vEFPS.io, subdomains of vEFPS.io, or other domains owned by vEFPS.
- "Web Application" refers to the vEFPS software, elements of which run on your Device.
- "You" (or "Your") means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Your VATSIM CID
- Your name, Your physical address or location, Your date of birth, Your email address
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Use of Your Personal Data
The Business may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To ensure the security of our service, which may include maintaining a 'blacklist'.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends and to evaluate and improve our Service and your experience.
Disclosure/Transfer of Your Personal Data
Data Transactions
We will never:
- Sell, trade or otherwise transfer your data.
- Sell or market to you.
- Market using your data.
Law enforcement
Under certain circumstances, the Business may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
We may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Business
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Your California Privacy Rights (California's Shine the Light law)
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.
If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the VATSIM Certificate ID associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Contact Us
If you have any questions about this Privacy Policy, You can contact Us:- By raising a ticket with vEFPS Support on Discord.